Our Commitment

THE LAGARTO PROMISE

We're confident you'll be pleased with our materials and craftsmanship. We'll provide you a full refund if you're not fully satisfied within 30 days of purchase. Additionally, every LAGARTO wallet comes with a lifetime warranty against any manufacture defects.

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FULL GUARANTEE

We offer a 30-day, no-questions-asked guarantee if you're not satisfied with our product and have purchased it from our website. You have a 30-day time period starting from when your package reaches its destination, provided the item is in unused, undamaged, non-tampered and is in its original form and package, based on our discretion. We'd send a return postage package to retrieve the item at no cost to you, and aim to provide you a refund within 10 business days of receipt of the product.

LIFETIME WARRANTY

Enjoy our industry-leading lifetime warranty. If your LAGARTO product has a manufacturer defect (such as defective card slots) at any time, we will cover all repair expenses, including shipping costs to and from our repair facility. If we determine that the product is damaged beyond repair, we will replace it. Plus, your purchase includes a one-time refinishing of our Gemini corners, shipping included.

The product must be purchased from an authorized reseller or online at www.shopLAGARTO.com. Not covered by this warranty are damages resulting from accident, abuse, misuse, intentional modification, water damage, or cosmetic damage (such as scratches on both leather and metals, missing hardware, stained or torn fabrics and leathers, hard surface impact, or the like).

Note: in cases where our warranty does not apply, you can ship your item to us, and we will provide you with an estimate of repair and return shipping costs.

We're proud of our world-class products and service. Questions or feedback? We'd love to hear from you — please email us at info@shopLAGARTO.com.